Great Product delivered in good time, just wish the company had a phone number to ring for product queries as I prefer to speak to a human before sending lots of money for a product
The Salthouse XL copper lampshades are gorgeous and deserve a full 5star rating but- I didn’t order with the pendant and have been trying to communicate with the store for almost 3 weeks with no success. I’ve now ordered the pendants - a week ago and I hope I’ve ordered the right ones but these have not yet been delivered and I’ve had no comms to say when they will be. Disappointing after care service for customers.
Great lampshades, well chuffed with them, took a while to arrive and the customer service is pretty null and void when trying to get an update but arrived eventually. Hole in top was exactly the same as the light fittings so needed to file the shade down a little to make it work but got there in the end!
The lamps are great but customer service didn't respond to my email about a query I had.
excellent and well made