RETURNS DRAFT

RETURNS

If you are not satisfied with your purchase, you can return the product up to 14 days from the date you purchased it for a refund.

If 14 days have gone by since the product was delivered to you, unfortunately, we can’t offer you a refund or exchange.

To make a return or exchange Vintage-Electrical Ltd you require to contact us first.

All returned items must be in the same condition as you received them. All returned items must be in the original packaging, unmarked and undamaged and be returned to Vintage-Electrical Ltd.

All Purchased, including sale items - we charge £14 per item on return to cover restocking.  

For any ‘Complete Light Fitting’ items, or ‘Made To Order’ items ordered and returned due to customer specification error or alteration, Vintage-Electrical Ltd may retain up to 20% of the invoiced amount. This includes most pendants, wall lights and table lamps sections.

Any incorrect orders can be rectified once the the incorrect order is returned.
Please note, all returns will NOT include shipping costs unless it is a result of our error.

You will be responsible for sorting your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.

Please return items to the address they came from.

 

 

Based on 2660 reviews
95%
(2517)
3%
(89)
1%
(32)
0%
(6)
1%
(16)
Double socket switch

Love this socket , love this industrial look , well made and rustic

Great quality; arrived quickly exactly as described

No more to say! Really nice lamp shade, great quality, easy to put up, arrived very fast. No complaints at all.

Great product

Really pleased with the two shades I ordered. But FedEx delivery was crap, the parcel remained in the local depot for over a week due to not having a house number/name.. nobody thought to call or email me. I went and picked it up myself (30 mile round trip) ! Hay Ho …great shades that compliment my project..
Many thanks

Light switch

Great quality and look as described packaged well and delivered on time

Simply stunning.

I bought a 6 way and a 4 way switch. Very pleased they are stunning to look at. Good service would recommend.

Nice quality, easy to put up, loads of hanging space, very good price.
Pleased with my purchase !

High quality

Exactly how it looks online, good quality and quickly dispatched

It was just what I needed.

It was just what I needed.

Beautiful wine cooler with a great brushed...

Beautiful wine cooler with a great brushed brass finish

High quality boxes. The problems with cus...

High quality boxes.
The problems with customs were helped immediately and the shipment was then carried out without any further delay. Thanks.

Beautiful mirror, looks amazing in the bathroom. Thankyou 👍

Le double commutateur est vraiment magnifi...

Le double commutateur est vraiment magnifique ! Et les possibilités de branchement sont dans les normes de ce qui se fait actuellement.

Brilliant tray , really good quality , gr...

Brilliant tray , really good quality , great size and was delivered really quickly , very pleased , thankyou

Fabulous piece to add interest in my livin...

Fabulous piece to add interest in my living room!

Amazing

These lights look stunning and are a very high quality finish, as a tradesman I particularly like the additional wago connects and earth connection provided. Will definitely use again in the future.

BlaBla BlaBla Blablabla BlaBla BlaBla BlaB...

BlaBla BlaBla Blablabla BlaBla BlaBla BlaBla Blablabla BlaBla

My lamps arrived within two days, were packed extremely well and the quality of the lamps is outstanding.

Easy buy Well informed Quick delivery

Easy buy
Well informed
Quick delivery

Beautiful and solid piece of craftsmanship

Beautiful and solid piece of craftsmanship

Arrived quick and looks great

Arrived quick and looks great

Good quality, all as specified

Good quality, all as specified

Purchased for a Christmas present and real...

Purchased for a Christmas present and really made well and loved as a gift!